H2O Esim Qr Code (2024)

FAQs

Why is the QR code not working for eSIM? ›

If you scanned the eSIM QR code with your phone's camera once, the eSIM may have been already installed on your device. Thus the QR code cannot be installed another time and that's why you're getting such error message. To confirm that your eSIM is already installed, you can check that under the device settings.

Other eSIM activation methods

Some carriers may send you a link instead of a QR code to download your eSIM. On your iPhone with iOS 17.4 or later, tap the link to set up your eSIM. When the Activate New eSIM notification appears, tap Allow. Tap Continue at the bottom of the screen.

The activation QR code can only be used on a single device. The activation QR code can be re-used on another eSIM enabled device, provided you de-activate your profile from the former device.

Why is my QR Code not working? Test the QR Code, and check if it is over-customized or directs to a broken link. Or some issue with its contrast, expiry, and placement. If the QR Code is still not working, try scanning it via a third-party QR Code scanner or update your operating system to the latest version.

If you scanned the eSIM QR code with your device and got "No usable data found", then most likely you are using an old phone which doesn't support eSIM. Please retry with an eSIM enabled device. Here is a list of devices supporting eSIM.

For those who have misplaced or lost their eSIM QR code, there is no need to panic. Many mobile carriers understand that this can happen and have provided solutions for such situations. To begin the journey of retrieving a lost eSIM QR code, check the carrier's website or contact their customer support.

No, eSIMs typically cannot be reused or reinstalled once removed from a device. Your eSIM can only be activated on one device at a time. If you delete the eSIM from your phone, you will not be able to reuse it.

An eSIM QR code is sent out the moment you buy it. You should receive an email within a couple of minutes. If you don't see the email in your inbox, it might have gone into your spam folder.

No, they are usually one-time use.

How do I convert my physical SIM to eSIM QR code? ›

The QR code sent will not expire until it has been scanned/loaded.

The text will inform you about a QR code which will be sent to your mail ID. The QR code is the most important step of the process. You will have to scan the QR code immediately. Post that, it will take around 2 hours for eSim to get activated.

Once you have scanned and downloaded your QR code onto one phone, it can't be transferred or reinstalled on another mobile device. If you plan to change your phone following your eSIM purchase, we recommend that you wait until you receive it before installing your eSIM on the new device.

Why is my eSIM not working? Your eSIM may not be working because your phone or tablet may not recognize your eSIM. This happens if your eSIM is: Not associated with account - Your eSIM profile must be present on your line in our billing system and must match the number in the device itself.

For those who have misplaced or lost their eSIM QR code, there is no need to panic. Many mobile carriers understand that this can happen and have provided solutions for such situations. To begin the journey of retrieving a lost eSIM QR code, check the carrier's website or contact their customer support.

The QR code sent will not expire until it has been scanned/loaded.